From Trello to custom platform for project management and SHA plans

Viken Fiber has hundreds of contractors performing thousands of assignments every year. To manage their corporate customer projects, they were using Trello. This platform didn’t meet their needs for automation and integrations, and when the new GDPR regulations on storing personal data in the US hit, it was in-compliant. They needed to replace it with a tailored solution – fast.

4

Min. read

Client

Viken Fiber

No-Code Solution

Use Case

Extensive kanban style platform for effective project management, with integrated SHA plans for all customer segments and contractors.

Key Results

Remarkable time and cost saving during development.
Unprecedented efficiency for everyday workflows.

Developed by

Appfarm

Industry

Utilities

Challenges faced by client

Viken Fiber faced challenges with an existing solution lacking connection to logic, integration with other systems or APIs, and communication with contractors primarily happening through emails.
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The goal was to develop a kanban board structure to manage orders and projects internally for Viken Fiber and its contractors, eliminating the reliance on emails for communication and status updates.

“Being part of larger organizations, we have been through our fair share of restructuring of software. We know that coding is costly and takes a long time, and this was time we didn’t have."
- Jørn Elstrøm - (Project Manager, Viken Fiber)

No-code solution process

Viken Fiber turned to Appfarm to achieve their goal without the time and cost associated with coding.
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The goal was to develop a kanban board structure to manage orders and projects internally for Viken Fiber and its contractors, eliminating the reliance on emails for communication and status updates.
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Appfarm provided a rapid development environment that allowed continuous building on the application based on Viken Fiber's functionality needs and design preferences.

During development of their custom solution - another requirement faced Viken Fiber, regarding the integration of an advanced Health and Safety plan (SHA) for their contractors - which affected all customer segments.
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When the cost of off-the-shelf software that didn't entirely fit their requirements was explored, they decided to customize and incorporate a SHA plan into their Appfarm solution.
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More rapid development meant they could ensure all assignments regarding their SHA component included all customer segments, and could also be performed within the system that was built to replace Trello for their corporate customers.

“We were able to continuously keep building on the application, and our requests for new functionality became available in the solution extremely fast”
- Jørn Elstrøm - (Project Manager, Viken Fiber)

Key Results

Remarkable time and cost saving during development.
Collaboration throughout the rapid development of their new platform allowed for Viken Fiber to test each version of their new platform and give feedback on any other functionality they felt would be necessary. Avoiding a long and costly development cycle that would have been necessary with coding has left them eager to explore what other functionalities can be automated to save even more resources.

Unprecedented efficiency in everyday workflows.
‍With their no-code solution in place, Viken Fiber have enjoyed reaping the instant benefits. Having a custom solution, tailored to their exact workflow requirements means their team don't have spend time on coding, databases and hosting. An instant overview of all customer segments that's updated in real time has left the static, time-consuming effort of updating spread sheets in the past.

“There is no doubt that this system is ten times better than what we had. The fact that we don’t have to spend time on coding, databases, and hosting is very valuable. Our needs can be rough around the edges, and Appfarm delivers testable solutions at the speed of light compared to other projects I’ve been involved in. It’s a joy to see,”
- Stian Berg- (Director of Planning & Development, Viken Fiber)

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